Caffé-Select Customer Feedback

Please feel free to give your feedback on our products, services and technical support. Simply use the box at the bottom of the page.

Many Thanks

Caffé-Select Team

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25 comments

I have just purchased a Z tin from Cafe Select I am a blind customer and Richard took well over an hour to discuss the different machines and what would suit me best he was very patient and it has just arrived I have a box for today and ready to use it thank you RICHARD for your time patience and technical advice much appreciated

Pieta le Roux

Thank you so much CAFE SELECT for being so available, prompt and helpful to rectify our self imposed issue, after purchasing a jura from you, as always a pleasure doing business with you.
Kind regards
Nadia & Sue

Nadia & Sue

I called today to enquire about my Jura machine that was struggling to produce coffee. I had approached Jura at first and they were so unhelpful, not at all interested in helping me other than to get me to send the machine in at an exorbitant cost. Found this website and decided to call. A wonderful technician, Richard, got back to me. He was wonderful to deal with and could not have been more helpful. Thank you Richard. You have been amazing. You are certainly a valuable member of staff!! Thanks again

suzette carlean

I bought a new Jura Z6 from Caffé-Select and when making coffee there was a bad smell and the coffee tasted bad too. Caffé-Select were extremely helpful and sent out some new parts immediately. When that did not solve the problem, they collected the machine within a day and did a thorough service and clean and returned it to me in perfect condition. I am extremely happy with the service they gave and with their passion for good coffee. A pleasure to deal with.

Catherine van Wissen

Excellent service, took my Jura Impressa F50 to Richard took the time to explain his service and troubleshooting process

Mick Kopko

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